FAQs | Hillandale Caravan Parks

Can I live in my caravan or use it as a main place of residence?

The Parks are open for holiday occupation only. Holiday homes may not be used as a main or sole place of residence, nor as a residential address.

If I choose to leave in the future can I sell my caravan back to the park?

The Parks pledge buy back holiday homes or help with their disposal, whatever their age.

Can I sell my caravan and pass on the pitch?

Holiday homes may not be re-sold privately or ownership transferred with the benefit of the pitch.

Can I sub-let my caravan?

Holiday homes are not able to be sub-let, however members of close family and friends are welcome to make use.

How often will I be charged for gas and electricity usage?

Electricity and gas supplies are metered, with invoices raised annually in November and again in April for winter users, with some very heavy consumers receiving interim invoices.

Is there a cost for water usage?

All water usage is included in the Pitch Fees and is not metered.

Are dogs allowed on the park?

Dogs are welcome on the Parks provided they are kept on a short lead and do not cause inconvenience to other Park users. There is a restriction on certain breeds, please enquire.

Can decking be added to my caravan?

Wooden decking may be erected to holiday homes for which a plan should be submitted for approval. Maximum projections, front 6', side width 4'.

Can I erect a satellite dish on to my caravan?

Yes but please ensure that satellite dishes are visually unobtrusive.

Can a storage box be added to my pitch?

Only sheds/storage boxes as supplied by the Park may be erected, up to a maximum of two.

Can I fence off my pitch?

Fencing of individual pitches is permitted only at The Coppice Leisure Park and Lickhill Manor Caravan Park.

Is there a risk of flooding at any of the parks?

Riverbend Caravan park is alongside the River Banwy. The lower part of the Park is susceptible to flooding, however holiday homes are positioned at least 9 inches above the highest recorded flood level during the park’s history. At Lickhill Manor Caravan Park, in the event of flooding from the River Severn at predicted levels of 4.7 metres and above, the park must be completely evacuated of all customers. All holiday makers are positioned at least 12 inches above previous flood levels. Information boards will be displayed during flood risk times, advising of predicted levels. Holiday home pitch fees include reinstatement insurance as a no cost benefit. Customers should be aware that items in outside storage boxes that are below the level of the caravan can be damaged by flood water and are excluded from insurance cover.

Is there a risk of high winds at any of the parks?

Morfa Bychan Holiday Park is in a coastal location, consequently high winds can be experienced. Holiday home pitch fees include reinstatement insurance as a no cost benefit.

I have a different query to the above, who shall I speak to?

For any other information, in the first instance please do not hesitate to contact the appropriate Park Managers, see details on the park pages, or our Head Office (01299 822024).