Code of Conduct | Hillandale Caravan Parks

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Hillandale Caravan Parks Touring & Camping Code of Conduct

These rules result from years of experience in providing the environment in which the majority of our customers wish to enjoy their holiday - they are for all our benefit.

Children are the responsibility of their parents or guardians and are to be supervised at all times, with under 10’s supervised in the washroom.
Visitors must register at reception on arrival.
Guests are responsible for the conduct of users of and visitors to their pitch. Visitors must leave by 8.00pm.
Please follow the management directives when pitching your tent/unit and related equipment.
Please note that only low wattage electrical equipment designed for caravan and camping, should be used, e.g. not household appliances such as high wattage fast boil kettles, etc.
The use of generators is not permitted.
Please respect the privacy of other guests, and please keep noise to a minimum, with absolute quiet between 11:00pm and 8:00am.
Music or entertainment on pitches must be of a volume and nature so as not to upset or offend other users of the park.
Please finish barbecues and outside entertaining, etc., by 10:30pm.
NO CAMPFIRES ALLOWED (no burning of wood, no compressed fire logs or similar).
Alcoholic drinks may only be consumed in and around the immediate vicinity of your pitch or of a pitch in which you are a guest. No drinking of alcohol in the communal areas of the park.
Only one car is to be parked by the pitch. Extra vehicles must be parked in a designated area, please enquire at the office.
Any customer who is requested to leave the Park due to anti-social behaviour likely to upset other users of the park or Park Staff, will forfeit the right to a refund of nightly fees paid in advance and will be barred from returning to the park. (You will be asked to leave immediately). The park team will be sole arbiters as to what constitutes anti-social behaviour.
Vehicle speed on the park is maximum 8mph, pedestrians and cyclists have priority.
The maximum bicycle speed is a “fast walking pace”, bikes to be ridden so not to cause a nuisance or undue noise.
In line with UK law, E-scooters are not able to be used on this Park; such illegal use is a police matter, therefore will be for the police to enforce, should they be called upon by a park user. We do not give permission or implied permission, or tacitly give permission for the use of E-scooters on the Park. Mobility scooters and powered wheelchairs are welcome to be used in accordance with the rules that apply to them, when driven responsibly, thank you for your assistance.
In the interest of safety, roller skates, hoverboards, skateboards or scooters may not be used on the park roads, also any other method of speedy mobility as at the Park Wardens/Manager’s request.
Please do not play ball games near to caravans, tents or motorhomes.
Fireworks and Chinese lanterns are not permitted under any circumstances.

Dogs Code of Behaviour

Dogs must be kept on a short lead, i.e., not an extended variable length type; owners who persistently allow their dog to run free will be asked to leave the Park.
Dogs must be exercised off the Park or in a designated area on the park, please ask the Park Staff for a suitable area.
When fouling occurs please bag and dispose of it responsibly; this is in the interest of everyone, especially children. There are many dog litter bins on the park.
Noisy dogs or those that persistently disturb other users of the park will be requested to leave the Park, with their owner(s).
Dogs may not be taken into the washrooms.
Dogs are not to be left unattended such that they cause inconvenience to other Park users.
The Company and the Park Managers reserve judgement as to the suitability of breeds of dog allowed on the park, also to the number of dogs to each caravan or tent. The park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (e.g. XL Bully Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).